Refund Policy

Effective Date: January 1, 2025 Last Updated: October 11, 2026

Overview

Thank you for using Full Page Screenshot. We aim to provide a high-quality, reliable browser extension for capturing complete webpages. This refund policy explains when and how refunds may be issued.

Extension Distribution and Purchases

• The core Full Page Screenshot browser extension is currently provided for free.
• Optional Pro subscriptions are purchased through our website and processed by the payment provider shown at checkout.

Refund Eligibility

Refunds do not apply to free usage. For paid Pro subscriptions:

• Refunds can be requested within 7 days of purchase if the paid features fail to function as advertised and we cannot resolve the issue after reasonable troubleshooting.
• We cannot issue refunds if the problem is caused by unsupported browser versions, conflicting extensions, or violations of website terms.
• Refunds are not available due to change of mind after significant usage.

How to Request a Refund

If you encounter an issue with a paid feature:

1. Contact our support team at support@fullpagescreenshot.top with your order details and a description of the issue.
2. Provide relevant logs or screenshots to help us diagnose the problem.
3. If a resolution cannot be reached, we may issue a refund according to this policy.

Non-Transferable and One-Time Refunds

• Approved refunds will be processed back to the original payment method.
• Refunds are one-time per purchase and are non-transferable.

Compliance and Abuse Prevention

We reserve the right to deny refund requests in cases of suspected abuse, fraud, or misuse of the extension or paid features.

Changes to This Policy

We may update this refund policy from time to time. The latest version will be posted on our website.

Contact

For any questions about this refund policy, please contact:

Full Page Screenshot
Website: https://www.fullpagescreenshot.top
Email: support@fullpagescreenshot.top